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April 1, 2023

Office employee dressed in a cape - Caption is "He's a SUper Hero of email marketing", therefore Email Marketing Specialist

The 411 of an Email Marketing Specialist

Are you tired of hearing the same old advice about email marketing?

‘Build your list,’ they say.

‘Craft a compelling subject line,’ they say.

But what about the unsung heroes of email marketing – the email marketing specialists?

These professionals are the wizards behind the curtain of successful email campaigns, using their expertise to create and execute campaigns that drive results.
They’re responsible for everything from designing eye-catching templates and crafting persuasive copy, to segmenting audiences and analyzing data to optimize campaign performance.

In today’s digital landscape, email marketing specialists are more important than ever.

With the average office worker receiving over 120 emails per day, it’s crucial to make your emails stand out in a crowded inbox.
That’s where email marketing specialists come in – they have the skills and knowledge to help you create and execute campaigns that engage your audience and drive meaningful results for your business.

Whether you’re a small business looking to build your brand and drive sales, or a large corporation with a complex email marketing strategy, an email marketing specialist can help you achieve your goals. By working with one of these professionals, you can tap into their expertise and experience, and benefit from their proven track record of success.

What is An Email Marketing Specialist?

An email marketing specialist is a person who has a specific skills set in creating and managing email marketing campaigns. Their main responsibility is to develop effective email campaigns that engage subscribers, drive conversions and achieve their clients’ marketing goals.

In case you’re curious about the sorcery that is email marketing campaigns, let me give you the bird’s eye view from 30,000 feet – prepare to be amazed!

Email marketing campaigns are a series of targeted, personalized emails that are sent to a specific audience. These campaigns are designed to achieve a specific goal, whether it’s to promote a product or service, increase brand awareness or drive traffic to a website.

An email marketing campaign typically involves a series of emails sent over a period of time. For example, a business might send a welcome email to new subscribers, followed by a series of promotional emails that highlight specific products or services.

Email marketing campaigns are highly customizable and can be tailored to meet the unique needs and preferences of the audience. e.g a business might use segmentation to send different emails to different groups of subscribers based on their interests or behaviors.

Graphic of superhero depicting emailmarketing key performance Indicator

The success of an email marketing campaign is typically measured by key performance indicators (KPIs) such as open rates, click-through rates and conversions. These metrics help businesses track the effectiveness of their campaigns and identify areas for improvement.

As you can already tell, an email marketing specialist typically has a deep understanding of email marketing best practices and the technical skills needed to execute successful campaigns. They’re responsible for creating and designing email templates, crafting compelling subject lines and email copy, as well as optimizing campaigns for maximum performance.

In addition to designing and executing email campaigns, email marketing specialist also uses analytics tools to track performance metrics such as open rates, click-through rates and conversions.
Understanding this data’s critical to the success of a campaign as it helps the specialist identify trends and opportunities for improvement, and then use that information to optimize future campaigns.

Why is Email Marketing Important?

Email marketing’s an essential part of any successful marketing strategy. Here are a few benefits of email marketing and how it can help businesses achieve their marketing goals:

Increased Conversions:
Email marketing has been shown to drive higher conversion rates than other marketing channels. By sending targeted, personalized messages to subscribers, businesses can increase the likelihood of a conversion.

Cost-effective:
Compared to other marketing channels, email marketing’s a cost-effective way to reach a large audience. It doesn’t require a large investment in resources or technology, making it accessible to businesses of all sizes.

Builds Relationships:
Email allows businesses to connect with their audience on a personal level. By providing value to subscribers and engaging in two-way communication, businesses can build stronger relationships with their audience.

Data-driven:
Email marketing provides businesses with valuable data and insights into their audience’s behavior. By tracking metrics such as open rates, click-through rates and conversions, businesses can optimize their email campaigns for better results.

Why do Businesses Need Email Marketing Specialists?

email marketing specialist - when people cannot resist checking their phones when in the company of friends, you need a specialist.

While email marketing can be an effective marketing channel, it requires a specific set of skills and expertise to be successful. Here are a few reasons why businesses need email marketing specialists to effectively leverage email marketing:

Technical Expertise:
Email marketing specialists have a deep understanding of email marketing best practices and the technical skills needed to execute successful campaigns. They can help businesses navigate the complexities of email marketing, such as designing responsive email templates and managing email deliverability.

Strategy development:
Email marketing specialists can help businesses develop an effective email marketing strategy that aligns with their overall marketing goals. They can identify the right audience, create compelling content and optimize campaigns for better results.

Performance analysis:
Email marketing specialists use analytics tools to track performance metrics such as open rates, click-through rates and conversions. They analyze this data to identify trends and opportunities for improvement, and then use that information to optimize future campaigns.

Types of Email Marketing Strategies

Email marketing specialists use a variety of strategies to achieve their marketing goals. Here’re some of the most common types of email marketing strategies:

Newsletter Campaigns:
This involves sending regular newsletters to subscribers to keep them informed about the latest news, promotions and updates about the business.

Promotional Campaigns:
These are promotional offers and discounts to subscribers to encourage them to make a purchase.

Abandoned Cart Campaigns:
Usually follow-up emails to customers who added items to their cart but didn’t complete the purchase.

Welcome Campaigns:
As the title suggests – a series of emails to new subscribers to welcome them and introduce them to the business.

Re-engagement Campaigns:
These are targeted emails to subscribers who have been inactive for a while with the intention of encouraging them to re-engage with the business.

Best Practices for Effective Email Marketing Campaigns

Creating effective email marketing campaigns requires careful planning and execution. Here are some best practices to keep in mind:

what is an email marketing specialist?

Segment Your Audience:
Targeted emails are more effective than generic ones. Segment your email list based on factors like demographics, interests and past purchase history to create more personalized campaigns.

Craft Compelling Subject Lines:
The subject line is the first thing subscribers see when they receive an email. An email subject lines means the difference between eating rice and beans, or an ala carte dinner at your favorite sit-down restaurant! Yep, it’s THAT important!
Make sure your subject lines are catchy, relevant and gives your subscribers a compelling reason to open the email.

Include a Clear Call-to-Action:
Similar to an email’s subject line, the Call-to-Action’s equally important.
Every email should have a clear call-to-action that encourages subscribers to take action, whether it’s making a purchase, filling out a form or visiting a website.

Design for Mobile:
These aren’t the ’90s anymore! More than half of all emails are opened multiple times on mobile devices. Make sure your emails are optimized for mobile viewing. This means writing emails in a dashboard that takes into account the standard viewing/reading width of mobile devices, and ensuring the contents of your emails do not bleed beyond the prescribed borders or your readers’ screens

Test and Optimize:
As with a good meal, there’s a lot of background preparation that makes it a masterpiece. So, don’t be afraid to experiment with different email formats, subject lines and calls-to-action. Test different elements to see what works best and continually optimize your campaigns to improve their effectiveness.

The difference between highly effective emails that convert, and the run of the mill emails that end up going straight to the spam folder, is testing!

Tools and technologies used by email marketing specialists

Here’s a brief overview of the various email marketing tools and technologies used by top email marketing specialists, as well as how they use data and analytics to measure the effectiveness of their campaigns:

Email Service Providers (ESPs):
I recently wrote an indepth article on six of the top email marketing service providers used by both internet marketers and small business owners which you can read at your leisure.

Marketing Automation Software:
Thisallows email marketers to automate certain aspects of their email campaigns, such as sending targeted emails based on subscriber behavior.
Popular marketing automation platforms include HubSpot and Marketo.

Customer Relationship Management (CRM) Systems:
CRM systems help email marketers manage customer data, including email addresses, contact information, and purchase history. Popular CRM systems include Salesforce and Zoho CRM.

A/B Testing Tools:
These allow email marketers to test different elements of their emails, such as subject lines or call-to-action buttons, to determine which version performs better with their audience.

Analytics Tools:
Analytics tools provide email marketers with data on the performance of their campaigns, such as open rates, click-through rates and conversion rates. Popular analytics tools include Google Analytics and Adobe Analytics.

Email marketing specialists use data and analytics to measure the effectiveness of their campaigns in several ways:

Open Rates:
The percentage of subscribers who opened an email.

Click-Through Rates (CTRs):
The percentage of subscribers who clicked on a link in an email.

Conversion Rates:
The percentage of subscribers who took a desired action, such as making a purchase or filling out a form after clicking on a link in an email.

List Growth:
The rate at which an email list is growing over time.

Subscriber Engagement:
Metrics that measure subscriber engagement, such as the number of opens and clicks per subscriber, and the number of times a subscriber has unsubscribed or marked an email as spam. Oopsies!

How to become an email marketing specialist

What you’ve read thus far’s as close to an email marketing specialist job description¬†you’ll ever find.
Now here’s some information on the educational and professional requirements for becoming an email marketing specialist, as well as some tips for those interested in pursuing a career in email marketing:

Educational Requirements:
Most email marketing specialists have a bachelor’s degree in marketing, business or a related field.
However, having a degree’s not always necessary as many email marketers have developed their skills through on-the-job experience, training courses and self-study.
Some specific areas of study that can be beneficial include marketing, advertising, communications and data analytics.

Professional Requirements:
Email marketing specialists should have a good understanding of email marketing software, email campaign metrics and email design best practices. They should also be familiar with different email marketing tactics and strategies, such as list building, segmentation and automation.
Strong communication skills and an analytical mindset are also important for success in this role.

Tips for Becoming an Email Marketing Specialist:

While formal education in marketing is not always required, having a basic understanding of marketing principles is essential. You can pursue a marketing degree or take online courses in marketing fundamentals.

Develop strong writing and communication skills:
As an email marketing specialist, you’ll be responsible for crafting compelling email copy and creating engaging content. Improving your writing skills and communication skills is key to success in this role.

Acquire technical skills:
Knowledge of HTML, CSS and email marketing platforms such as Mailchimp, Constant Contact or AWeber etc is essential for email marketing specialists. You can gain these skills by taking courses, watching online tutorials or by practicing on your own.

Learn about data analysis:
Analyzing data is critical to determining the success of email marketing campaigns. As an email marketing specialist, you need to be familiar with tools like Google Analytics and understand how to use metrics such as open rates, click-through rates and conversion rates to optimize your campaigns.

Consider pursuing a certification:
Certifications, such as those offered by HubSpot are a great way to demonstrate your expertise in email marketing to potential employers or clients.

Explore affiliate marketing:
Should you be interested in earning money through email marketing but don’t want to work for a specific company, consider affiliate marketing. Affiliate marketers promote products and services to their email subscribers and earn a commission on sales made through their affiliate links.

By following these tips, you can gain the skills and knowledge needed to become a successful email marketing specialist, or to incorporate email marketing into your business strategy.

Here's a summary of the key points discussed in the article:

  • An email marketing specialist is a professional who creates and manages email marketing campaigns for businesses.
  • Email marketing is important because it's a cost-effective way for businesses to reach their audience and drive conversions.
  • Some benefits of email marketing include increased brand awareness, customer loyalty, and revenue.
  • Email marketing specialists need to have knowledge of email marketing tools, technology, data analysis, and marketing best practices.
  • There are various types of email marketing campaigns, including promotional emails, newsletters, and drip campaigns.
  • Best practices for creating effective email campaigns include having a clear goal, segmenting the email list, personalizing the content and testing and optimizing campaigns.

It's important for businesses to hire email marketing specialists who can effectively leverage email marketing to achieve their marketing goals. For individuals looking to pursue a career in email marketing, it's important to stay up-to-date with the latest trends and technologies in the field and to continuously develop their skills.

In today's digital landscape, email marketing continues to be a powerful tool for businesses to reach and engage with their audience. 

Feeling overwhelmed by all this information?
Worry no more! Assegai Media's here to help.
Our team of experienced email marketing specialists can take the reins and handle all your email marketing needs, from strategy development to campaign execution and beyond.

So why not let us handle the heavy lifting while you focus on growing your business?

Book a Strategy session today to learn more.

About the author 

George Feelgood-Dube

George Feelgood's a marketing enthusiast with a passion for all things email. When not crafting killer email campaigns, he can be found poring over industry news, experimenting with new strategies, or simply enjoying the next International adventure in parts unknown! Follow George on LinkedIn for email marketing tips, insights and much, much more!

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